Unsecured Lending Consultant – Victoria Teachers Mutual Bank – Melbourne

Victoria Teachers Mutual Bank is not just another Financial Services Institution! We are a customer focused organisation committed to the Education community. Our people are fundamental to our success and we encourage a supportive environment based around personal and professional learning and development.

We are currently seeking an experienced Lending Consultant to join our friendly and highly successful Lending team in Hawthorn East. The successful candidate will be responsible for building relationships with our current and prospective Member base, assessing credit applications and approving credit based on their DLA.

A strong sales focus and service ethic is required.  Candidates should possess a positive and professional manner and be a self-starter who initiates personal development.

Key Responsibilities include:

Credit assessment (personal loans, car loans, credit cards and overdrafts)

Phone based loan applications

General loan enquiries via a phone queue

Sales and cross selling general insurance and loan repayment insurances

Achieving/exceeding sales targets and KPI’s
Providing superior personalised customer service

Assessing customers needs and ensuring the action proposed will meet objectives and requirements

Accurately processing customer requests within an acceptable timeframe, including follow up

To be successful in this position you will ideally have the following:

Minimum two years loan assessment experience preferred

A passion for sales

Excellent communication and customer service skills

A high attention to detail

Tier 2 qualification preferred, but not essential

The position is permanent, full time, Monday to Friday 9.00am to 5.00pm.

In return you will enjoy a friendly and supportive team based working environment and a range of benefits including flexible, progressive employment conditions and opportunities that enable you to grow within the organisation.

Written applications, along with a current CV and cover letter addressing the above criteria can be sent to: jobs@victeach.com.au

Applications close:  29 January 2016.