3 Month Contract
Lead the Technical Services Function in a dynamic and fast paced environment, working with a committed and passionate team.
Duties & Responsibilities
Management of the support team
Act as a conduit between the various platform services teams
Act as an escalation point for technical issues in business and after hours
Implementation, maintenance, enhancement and support of new and existing infrastructure, environments and solutions;
Monitor, manage and enhance the availability, capacity and performance of Infrastructure;
Build and support virtual servers;
Share after hours (on call) support responsibilities with team members;Skills & Experience
Skills & Experience
Ability to lead technically and manage technical escalations
Support experience with significantly sized user base (>500 users).
Strong understanding of Microsoft based products
Strong customer communication and documentation skills
Previous experience in infrastructure design, build, deployment and disaster recovery testing
Proficient knowledge in change, incident and problem configuration management, such as ITIL
Microsoft certifications working to towards MTA\MCSA for Client and Server systems Windows 8\10, windows server 2008\2012
Experience working with Microsoft exchange 2010\2013
The ideal candidate must be able to take charge and show leadership with a desire to provide exceptional customer service.
About the Company
CoTé are a trusted partner who specialise in helping organisations improve customer engagement and streamline business processes, solving a range of business challenges across enterprise information management. We truly value our team members who are placed nationally and internationally for assignments via direct placement or via our internships.
CoTé Software solutions are an equal opportunity employer. You must have full rights to work in Australia in order to be considered to join our team.
Please note that only successful applicants will be contacted by 29 January 2016. Please send us your details at firstname.lastname@example.org *Resume’s uploaded to seek will not be reviewed.
On behalf of our team thank you for your time and interest.