Front Office Coordinator – Dentist WA Unit Trust – Perth

About us…

We are a 7 day a week 8am-8pm practice that prides ourselves on excellent customer service and team work. We have many staff to accommodate the hours we are open and all staff are valued members.
The position…

We are looking for the right person to slot into our front of house team (duties include but not limited)

Performing all reception tasks: answering all phone & email enquiries, appointment booking etc.
Processing payments, HICAPS transactions, cash handling and accounts management
Full-time permanent role, working 8-9 days per fortnight on a rotating roster
Work alongside the Practice Management team
Manage account processing alongside accounts team
Complete practice daily reporting
Ensure that the day to day running of reception team in smooth and customer service driven

Attributes we are looking for in the candidate

Excellent communication- both written and verbal are extremely important
Dental experience is a must- minimum 2 years with a qualification or 5 years with no formal training
Strong attention to detail with a forwarding thinking attitude
Positive team player who possesses the confidence to supervise staff when required
Ability to multi-task and prioritise in a fast-paced environment
Experience with Exact Dental Software an advantage

Due to our Practice Manger having 6 months maternity leave mid 2016 this role will require the Front Office Coordinator to supervise 3 days a fortnight May-December. The extra duties on those days will be

Staff roster management (Sick leave)
Practice daily overseeing
Manage dentist requests when required
Over seeing equipment breakdowns
Complaint and Complement management
Be an ambassador of the practice to all staff, patients and community

As we are looking for a long term team member no interviews will be given to short term international visa holders.

If you believe you are the person we are looking for please apply below or email cover letter and CV to