Job Description
About the role – Student Connect Officer (HEW 4)
Diverse, fun, and fast-paced front line student interfacing role
Close-knit team based at beautiful Nathan, Gold Coast, and South Bank campuses
Provide front-line inquiry services to undergraduate and postgraduate coursework students
Qualifications
About you
You are a highly motivated and enthusiastic professional with exceptional customer service skills.
You enjoy providing high-level customer service in a busy and face-paced environment.
You have excellent communication skills, a commitment to providing high-level customer service and the ability to multi-task and provide accurate advice in a busy environment.
You have good IT skills, including Microsoft Office
Previous experience working with students in a tertiary environment or a call centre will be highly regarded, but it is not compulsory!
Additional Information
Salary & Benefits
Base Salary $65,112 – $68,700 per annum. Salary package $76,181 – $80,379 including 17% employer superannuation.
Salary packaging options and corporate health discounts.
Generous leave entitlement including paid parental leave and leave loading
Support with future learning opportunities through our educational staff assistance scheme
How to apply
Please submit your application online and ensure your application includes the following:
A cover letter outlining your suitability for the role & specify the campus/es you are applying for (Position Description)
Current curriculum vitae, including name and contact details.
Name and contact details of three referees (no contact will be made without your permission)
Applicants must have unrestricted work rights.
For further information about this role, please contact Ian Jeon, Team Leader (Student Connect) via i.jeon@griffith.edu.au
For application queries, please contact People Services on 07 373 54011
Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information, please visit our Equity, Diversity and Inclusion page.
Closing date: Wednesday, 22 February 2023 at 5 pm AEST.